See topics forInformation Technology
Epic at UConn Health
Epic is the enterprise electronic health record (EHR) used across UConn Health and affiliated Community Connect sites. It supports clinical documentation, patient safety initiatives, revenue cycle operations, and day-to-day clinical and operational workflows.
At UConn Health, Epic is supported through a collaborative clinical and IT partnership model. Clinical Informatics, physician leadership, and IT teams work together to ensure Epic workflows are standardized, governance‑approved, and aligned with organizational priorities to support high-quality, safe patient care.
🩺 Epic Platform Scope & Focus Areas
- Enterprise Electronic Health Record (EHR)
- Inpatient & Ambulatory Workflows
- Clinical Documentation & Orders
- Patient Safety & Regulatory Support
- Revenue Cycle & Scheduling
- Community Connect Affiliations
Get Started by Role
🩺 Providers
Training, workflow optimization, efficiency tools, and Epic support resources.
Provider Epic Resources👩⚕️ Nursing & Clinical Staff
Documentation guidance, tip sheets, downtime procedures, and training.
Clinical Staff Resources📋 Leaders & Managers
Governance, request processes, reporting, and Epic change management.
Leadership ResourcesHow Changes Happen in Epic
Epic changes follow a structured governance process to ensure patient safety, clinical consistency, and regulatory compliance. Requests are reviewed by clinical, operational, and IT stakeholders prior to build and deployment.
Epic Support Model
Epic is supported through a collaborative partnership between clinical stakeholders and Information Technology. Training, optimization, and operational support are coordinated to ensure Epic workflows remain safe, efficient, and aligned with clinical and operational needs.
Epic Community Connect
UConn Health supports affiliated organizations through Epic Community Connect. Participating sites follow enterprise Epic standards while maintaining site‑specific workflows and support structures.
⏱️ Epic Downtime Awareness
Epic downtime procedures support continuity of care during planned and unplanned outages. Staff should be familiar with role‑specific downtime responsibilities to ensure patient safety and operational continuity.